Contact Us

Whom Do I Contact?

Issue Type Call/Visit/Email Who Will Help You
Emergency requiring police, fire or emergency medical services 9-1-1 Wheaton Police and/or Fire Department
Suspicious incident 9-1-1 Wheaton Police Department
Water service emergency  630-260-2090 during business hours
(7 a.m.-3:30 p.m. Monday-Friday)
- or -
9-1-1 after hours/weekends
Public Works Water Division
Sanitary sewer backup  630-260-2121 during business hours
(7 a.m.-3:30 p.m. Monday-Friday)
- or - 
9-1-1 after hours/weekends
Public Works Sewer Division
Storm sewer issue 630-260-2121 during business hours
(7 a.m.-3:30 p.m. Monday-Friday)
- or - 
9-1-1 after hours/weekends
Public Works Sewer Division
Lost or found pet 630-260-2161 and 630-407-2800 Wheaton Police Department and DuPage County Animal Services
Overnight parking request https://wheaton-il.dacragov.com/il/wheaton/nightparking Wheaton Police Department
Water/sewer billing issue Email ubselfservice@wheaton.il.us or call 630-260-2024 Finance Department
Non-emergency issues
to report to the City
,
such as potholes, streetlight outage, garbage on property, overgrown grass, parkway tree issue, or coyote sighting
Use the City's Online Service Request Form Appropriate City Department will be notified through this form
Building permit Start with the City's website, or call 630-260-2050 Building Department
General City questions or for issues not listed here 630-260-2000 Finance Department will direct you to the correct person, if needed
Garbage service or billing question 773-685-8811 or LRS website LRS 
Power outage ComEd website or 800-334-7661 ComEd
Cable/Internet service or billing issue 800-934-6489 or Xfinity/Comcast website Comcast/Xfinity