William Schultz, Fire Chief
Fire Department
1 Fapp Circle,  
Hours: 24 Hours
Phone: 630-260-2175

Sharing Information with Emergency Services

The City of Wheaton provides several ways for you to get specific, life-saving information in the hands of first responders during an emergency:

  • Smart911
  • Illinois Premise Alert Program, and
  • Illinois Secretary of State Emergency Contact Database.

All three services are free and provide a way for you to share useful information on a wide range of topics with first responders.

Smart911

Smart911 allows you to share information about your health, special circumstances or anything else that would be useful for first responders to know if you call 9-1-1. This service is used by all communities in DuPage County that use DU-COMM, the coordinated emergency dispatching service to the majority of DuPage County. It can also help find the location of calls made to 9-1-1 using a cell phone.

Information you share about you or your family can only be accessed by a 9-1-1 dispatcher, and only when you call from the registered phone number(s) associated with your account.

Examples of helpful information you can share:

  • Severe medical allergies or medical conditions
  • Physical or mental impairments
  • Language barriers for anyone in the household
  • Locations for gas and electrical shutoffs in your home
  • Physical descriptions and/or photos of your children in the event of a missing child, fire or other emergency.
  • Number/type of pets in the household and any relevant information
  • Special circumstances that could assist emergency personnel in responding to your emergency.

How to Register:

To register for Smart911, visit www.smart911.com and fill out a profile.

Illinois Premise Alert Program

The Illinois Premise Alert Program is a secure database of individuals with special needs maintained by the Police Department at the request of families, caregivers, or individuals with disabilities or special needs. It helps first responders identify individuals who have special needs and gives our personnel additional information to better serve you.

How to Register:

To enroll in this program, either download the form online (pdf) and return the completed form to: Wheaton Police Department, 900 W. Liberty Drive, Wheaton, IL 60187, or visit the Wheaton Police Department.

Illinois Secretary of State Emergency Contact Database

The Illinois Secretary of State Emergency Contact Database compiles emergency contact information and associates it with your Illinois driver’s license and/or state identification card. If you are involved in a motor vehicle crash or other emergency situation in which you are unable to communicate directly, any law enforcement agency in the state can access your designated emergency contacts.

How to Register:

To participate in this program, please follow the directions on the Illinois Secretary of State website.