How does the Water Department detect a leak in the distribution system piping?
  1. Visual detection (water on the ground) by an employee in the field
  2. A loss of pressure in an area
  3. Reports by public-minded citizens
  4. Listening to fire hydrants, valves and curb stops with electronic listening equipment

Contact us at 630-260-2090 for more information.

Show All Answers

1. Is Wheaton’s water safe?
2. Why do I have low water pressure?
3. Why is my water bill high?
4. Who should I contact for billing complaints?
5. Who should I contact to start / stop water service when moving in / out of a new house?
6. When are watering restrictions in effect?
7. Who should I call if I have a water problem?
8. What causes the banging or popping noise in some water heaters?
9. How hard is my water?
10. Why does my water appear cloudy in the winter months?
11. Why does my water smell in the late summer or early fall?
12. Why do I have utility flags in my parkway?
13. The Water Division did an excavation in the parkway in front of my house. When will the landscaping be restored?
14. What is a cross-connection, and why are they a problem?
15. How does the Water Department detect a leak in the distribution system piping?