Help Available through Low Income Home Energy Assistance Program

Eligible residents can receive help to pay heating bills through DuPage County’s Low Income Home Energy Assistance Program this winter. 


DuPage County Community Services will accept winter heating applications for the annual program from Sept. 1, 2016, until May 31, 2017, or until funds are depleted. Benefits are paid directly to the utilities on behalf of eligible households.

If your household’s combined gross income for the 30 days beginning with the date of the application is at or below 150 percent of the federal poverty level, you may qualify for assistance. A single-person household can qualify for the program with a monthly gross income of up to $1,485; a two-person household up to $2,003; and a family of four can earn up to $3,038.

Applications will be accepted in these phases:

  • Starting Sept. 1: Seniors age 60 and older, people with disabilities, and households whose utilities (gas/electric) have been disconnected
  • Starting Oct. 3: All of the above groups, plus households with children age 5 and younger
  • Nov. 1: All other eligible households can apply 


The State of Illinois will be offering the Percentage of Income Payment Plan (PIPP Program) for the current program year. PIPP will be offered Sept. 1 through Dec. 31, or until funds are exhausted.

You must bring the following required documentation when applying for assistance:

  • Social Security Cards for all household members;
  • Proof of gross income from all household members for the 30 days prior to the date of application beginning with the date of application;
  • Current heat and electric bills issued within the last 30 days (if you pay for the energy directly); and
  • Rental agreement (if applicable) showing the monthly rental amount and the landlord contact information. 


For more information, call 630-407-6500 or 800-942-9412 (toll-free), or visit

For a complete listing of LIHEAP’s local administering agencies and additional information about the program go to or call the toll-free hotline at 877-411-WARM.

Posted Date: 8/24/2016 8:55:13 AM