Fire Alarm Monitoring

Chicago Metro Fire Prevention Company provides a wireless radio fire alarm monitoring network for all properties within the City of Wheaton that are required to have a fire alarm system. All fire alarms are directly transmitted to DU-COMM, the 9-1-1 emergency dispatch center that serves Wheaton, for dispatching the appropriate fire personnel.

The City requires you to use the equipment from Chicago Metro, as the wireless system operates within a network.


Applicants are charged $85 per month by the City of Wheaton for fire alarm monitoring. Invoices will be sent out on a quarterly basis to the billing contact listed on the Fire Alarm Monitoring System Application.

Please note that property owners are still required to maintain fire alarm systems by a licensed fire alarm contractor. This requires regular inspections, testing and maintenance of your fire alarm system. The radio alarm monitoring system fees do not include costs for maintaining your fire alarm system.


Property owners who are required to have a fire alarm system and are not already served by Chicago Metro must submit a Fire Alarm Monitoring System Application. This application will initiate the process for the actual installation of the radio device on your premises.


For questions regarding the fire radio alarm monitoring system, please contact Sylvia Fay at Chicago Metro Fire Prevention, 630-833-1110. For questions regarding billing, contact Angelica Norris at the City of Wheaton, 630-260-2028.


Q: If I pay a fee to the City of Wheaton, can I stop paying fees to my current alarm company?

Not entirely. You are required to maintain your alarm systems and have a service contract with a licensed fire alarm contractor. Fire alarm systems must be regularly inspected, tested and maintained. Your current alarm company provides these services. You may continue to use your current alarm company; however, if part of the fee you paid your alarm company includes monitoring, you may want to speak with them about adjusting your bill.

Q: I have a security system that is monitored by a private company. Does the radio fire alarm system affect my security alarm?

The radio fire alarm network system is only for fire alarms. However, the ordinance approved by the City Council requiring connection to the radio alarm network also requires all hold-up/panic alarms to be directly connected to the alarm panel owned by the City. Therefore, if you have a hold-up or panic alarm, it will be required to connect to the City’s alarm panel with a separate radio connection.

Q: I have a fire alarm system that is currently monitored by a private company. Do I have to connect to the city?

Yes. In fact Chapter 22, Article XV of the Wheaton City Code requires all fire and discretionary alarm signals to be transmitted to receiving equipment housed by the City of Wheaton. In order to reduce response times and maintain better oversight of fire alarms, it is important to have fire alarms directly connected to the City’s channel.