Michael Dzugan, City Manager
City Managers Office
303 W. Wesley Street, 2nd Fl,  
Hours: M-F 8 a.m. to 5 p.m.
Phone: 630-260-2012

Lindsay Qualkenbush, Executive Assistant
303 W. Wesley Street, 2nd Fl

Hours: M-F 8 a.m. to 5 p.m.
Phone: 630-260-2019
Send an Email

Fire Alarm Monitoring

The City of Wheaton is a member of DU-COMM, which is a 9-1-1 emergency dispatch center that provides emergency dispatch for a number of municipalities in DuPage County. In 2010, the City migrated to a wireless radio fire alarm monitoring system, which is more reliable and cheaper than transmitting alarm signals by telephone lines.

The City of Wheaton is partnered with Chicago Metro Fire Prevention Company of Elmhurst for Fire Alarm Monitoring for all properties within the City that are currently required to have a fire alarm system. The wireless fire alarm monitoring equipment will allow alarm signals to be sent via radio frequencies from a property owner’s fire alarm panel to the City’s panel located within Fire Station #1.

Benefits of the Wireless Radio Alarm System

  • Improved customer service, since owners will work with one provider, Chicago Metro.
  • Elimination of trouble in the alarm signal caused by faulty phone lines.
  • Easier to detect an alarm signal problem since telephone lines are no longer part of the picture.
  • Reduction of false alarms generated by faulty telephone lines.
  • Reduced cost for providing alarm monitoring.

Fees

Applicants are charged $85 per month by Chicago Metro for fire alarm monitoring. Invoices will be sent out on a quarterly basis to the billing contact listed on the Fire Alarm Monitoring System Application.

It is important to note, property owners are still required to maintain fire alarm systems by a licensed fire alarm contractor. This requires regular inspections, testing and maintenance of your fire alarm system. The radio alarm monitoring system fees do not include costs for maintaining your fire alarm system.

Application

It is important for property owners who are required to maintain a fire alarm system to fill out the Fire Alarm Monitoring System Application. This application will initiate the process for the actual installation of the radio device on your premises. Please enter your information into the fields provided. At the bottom of the form, you can obtain a copy for your records by clicking "Print Form." Once you have completed the form, click on "Submit Form."

Frequently Asked Questions

To help you better understand the wireless system and how it impacts you, please see the Frequently Asked Questions section.

Contacts

If anyone has any questions regarding the fire radio alarm monitoring system, please contact Sylvia Fay at Chicago Metro Fire Prevention, 630-833-1110 or Lindsay Qualkenbush at the City of Wheaton, 630-260-2019.